Chantelle Soft Stretch High Waisted Thong

Style: 1069

We strive to provide an exceptional shopping experience and offer a flexible exchange policy to accommodate your needs. Our exchange policy is designed to make sure that you get the perfect fit and style, all while feeling confident in your purchase. Our returns are handled on a case-by-case basis. Please read the following guidelines for our exchange policy:

1. All Figure does not offer refunds for any items but we will happily exchange or issue a store credit within 14 days. Please be understanding when returning an item. We know your new bra might take a bit of getting used to. Our suggestion is to keep your tags on and wear the bra around your house to see if you like it. If you still don’t love it, come in or contact us and we will chat. 

2. For hygiene reasons underwear, bodysuits, swimwear, hosiery and shape wear are non-returnable and final sale. Promotional items, sale items and gift cards are final sale. 

3. We are happy to accept returns for items:

• Purchased within 14 days

• Are in like-new condition with tags

• Have not been altered or washed

• Have no stains and/or scent and are not damaged

• Have all original packaging and with original receipt

4. Proof of Purchase:

• To process an exchange, please provide the original receipt or proof of purchase.
• If you made the purchase online, please provide the order number.

We are committed to ship your order as quickly as possible. Orders are processed within 1-3 days. 

Most of our orders will be shipped out within a day of ordering but it is possible that some styles, sizes and colours may be out of stock, which will affect delivery time. We do not ship orders on the weekends (Saturday and/or Sunday).

Please note that the website inventory may not accurately represent what is actually in stock. Therefore, there may be a delay in receiving your order.

FREE SHIPPING in Ontario/Quebec on orders $150 and over before tax. Anything under $150 will be charged a standard flat rate of $15 for shipping. 

FREE SHIPPING in Canada on orders $150 and over before tax. Anything under $150 will charged a standard flat rate of $20 for shipping. 

We do offer a free non-contact local delivery if your delivery destination is located within 20 km of All Figure's store location. Areas covered: St. Catharines, Thorold, Pelham, Fonthill, Welland, Lincoln, Beamsville, Niagara Falls and Niagara-on-the-Lake.

North America Shipping (USA)

There is a $25 CAD flat rate fee for all orders to the United States. (Local duties and taxes may apply). Your order is shipped via Canada Post and transferred to UPS or USPS across the border.

Expected Shipping Time

• The Maritimes: 4-7 Business Days
• Ontario and Quebec: 2-3 Business Days
• Manitoba and Saskatchewan: 3-5 Business Days
• BC and Alberta: 4-7 Business Days
• Territories:  6-7 Business Days